Both Joomla and WordPress plugins are not any more available to buy and download.
How to get a good support?
Before to contact us be sure you read the documentation and followed the instructions
Maybe someone already had the same issue as you have, so read the public ticket
Give a full description of your problem and of your system. Many issues are due to a conflict with another extension on your site (theme or plugin)
Write the error message you can have
If the issue concerns the front-end display provide a link to your site
The best way to get help is to create a private ticket where you can safely post credentials to your site. This way we can check the problem by ourselves and fix it quickly.
In some case we may ask you to give us access to the admin, it could be necessary to fix your issue if we think it is. No complaint can be made if you refuse to give us access to your site.
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