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#547 – Can't create new timetable

Posted in ‘EasyTimetable plugin for Wordpress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 22 May 2020 16:53 CEST
sedlacekmartin
 Hello!

I already bought payed version of your wordpress timetable plugin and it is not working! I went through topics but there is no solution for same issues as my. So i had to make new ticket. Everytime when i create new timetable and save it a NULL "error" show to me. How can i repair it to make it work? I am in hurry because this is last thing to do for my client's webpage that should be released today.

Thanks!
Attachment
Friday, 22 May 2020 17:04 CEST
Anthony Ceccarelli
Hi,
thank you for your message.
I know that issue and I can fix it if you send me access to the wp-admin of your site.
It happens with some server configuration, not everybody.
The main table is missing in your database, so it is possible to install it manually with a plugin or with a direct access to the DB.
If you are a developper I can explain you how to do (really simple) or you can give me access to the admin and I'll do it for you thanks to a plugin.
Sorry for that issue I can't find how it happens.
Best regards
Anthony
 
Friday, 22 May 2020 17:17 CEST
sedlacekmartin
Wow what a fast response! Client's website is currently running on test site. If I send you wp-admin access and you change something or install something.... and after that i import my site to non-test site, will it work?

thanks!
Friday, 22 May 2020 17:28 CEST
Anthony Ceccarelli
Yes it will if you import the db properly, it only depends on your skills ;-)
Lets make it work on the test site and you'll see.
 
Friday, 22 May 2020 17:34 CEST
sedlacekmartin
Okay, great! How can I send you wp-admin access?
Friday, 22 May 2020 18:18 CEST
Anthony Ceccarelli
to contact@stereonomy.com
This is secure
 
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